Our Terms and Conditions

1.     An invoice will be issued on completion of each assignment unless agreed otherwise.

2.     Payment is due strictly 7 days from the date of the invoice unless otherwise stated.

3.     Payments can be made either via internet bank transer, or by cheque made payable to SOS.

4.     We reserve the right to charge interest on overdue amounts at a rate of 8% above the Bank of England base rate on the outstanding balance from the date of the invoice until the date of payments.

5.     In the event of any cheque from a client being refused by the bank, the client will be responsible for all bank charges resulting from the returned cheque.

6.     We reserve the right to change turnaround times and prices quoted due to changes in the specifications, quantities, legibility and or quality of original source material, delivery arrangements, unforeseen problems or other circumstances.

7.     By accepting work or services agreed upon, you, the customer, assume full responsibility for final product or service.  Any errors or omissions brought to our attention within 48 hours of receipt will be amended free of charge.  Any other additions or amendments made by the customer will be charged.  Streamlined Office Solutions cannot be held responsible for any media supplied by the customer either in our possession or in transit.  If full instructions are not given or changes made clear to Streamlined Office Solutions, no responsibility can be taken for such discrepancies whatsoever if these are not made clear prior or during work.

8.     SOS reserve the right to charge a premium for any work that is required outside of normal office hours.

9.    All incoming emails, or other media, will be scanned for viruses.  Streamlined Office Solutions will not open unsolicited attachments to emails or email attachments which do not have an accompanying explanatory message.

10.     SOS will not be held responsible when information requested is not received in a reasonable time to complete task that results in a penalty

11.     We endeavour to scan all emails and attachments sent to customers for viruses etc.  However, it is the responsibility of all recipients to check text, attachments etc before opening the file as no responsibility or liability will be accepted by Streamlined Office Solutions.

12.     Confidentiality Agreements can be supplied on request if deemed necessary.